1. The Promotion is the offer by the Promoter of up to £1000 Cashback (“the Gift”) to purchasers if they
purchase NEFF built-in kitchen appliances including an oven as detailed below. These appliances
must be purchased as part of an overall kitchen purchase from participating retailers including the
kitchen furniture (with a minimum of 5 cabinets). For the avoidance of doubt, all appliances must be
NEFF.
£200 cashback will be offered with a purchase of 3 qualifying NEFF built-in kitchen appliances
including an oven.
£350 cashback will be offered with a purchase of 4 qualifying NEFF built-in kitchen appliances
including an oven.
£500 cashback will be offered with a purchase of 5 qualifying NEFF built-in kitchen appliances
including an oven.
£700 cashback will be offered with a purchase of 6 qualifying NEFF built-in kitchen appliances
including an oven.
£1000 cashback will be offered with a purchase of 7 qualifying NEFF built-in kitchen appliances
including an oven.
2. An additional £500 cashback will be awarded with the purchase of a NEFF Venting Hob or NEFF
Glass Draft Hood (as detailed in table B below) as part of this promotion.
3. To qualify as a kitchen purchase for this cashback Promotion, a minimum of five kitchen cabinets
must be included within the purchase.
4. The kitchen furniture and appliances must be purchased from the same Retailer as part of a kitchen
design (participating retailers only).
5. This Promotion applies to purchases between 26th December 2024 and 31st March 2025 and for
which the Promoter has received a completed and valid claim before midnight on 31st October 2025.
6. This is a consumer only Promotion. For the avoidance of doubt, retailers will not be able to claim the
Gift on behalf of the consumer.
7. The Gift will be in the form of BACS Transfer.
8. In order to qualify for the Cashback of £200, a minimum of THREE qualifying NEFF built-in
appliances (as listed on the claim site from hobs, cooker hoods, dishwashers, laundry and refrigeration)
must be purchased as part of a kitchen and from the same Retailer they have purchased the kitchen
furniture from (must be from a participating retailer only). Each cashback claim must include a NEFF
oven (Table A below), and must be a single claim with the same kitchen purchase. Freestanding
appliances and accessories (including warming drawers) are not included.
9. If a NEFF Venting Hob or Glass Draft Hood (Table B below) is purchased as ONE of the qualifying
NEFF appliances then an additional £500 will be awarded. The total cashback value that can be
awarded for SEVEN qualifying NEFF appliances, including a NEFF oven and NEFF Venting Hob is
£1,500.
10. If multiple Venting Hobs or Glass Draft Hoods (Table B below) are purchased as TWO or more of
the qualifying NEFF appliances then £500 will be awarded per Venting Hob or Glass Draft Hood.
11. Purchases of ex-display, graded, seconds, replacements and imperfect products and trade/contract
sales are excluded from the Promotion.
12. Only one claim per household. Please note that employees and relatives of the Promotor,
participating retailers or traders are prohibited from participating in this promotion. Traders and
participating retailers themselves are also prohibited from participating in this promotion.
13. Claimants cannot claim in conjunction with another offer.
14. How to Claim
a. In order to claim the Gift, claimants must fully complete the online claim form at
https://mykitchen-rewards.co.uk/NEFF including the E-nr and FD numbers of each
appliance and the full receipt showing date of purchase, which also itemises the appliances
and furniture purchased.
b. Claims must be received by the promoter no later than midnight on the 31st May 2025 and the
Promotor will not accept any claims received subsequently.
c. Claimants can view the full list of eligible retailers at https://mykitchenrewards.co.uk/NEFF/Terms/FAQs
15. The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to
protect itself against fraudulent or invalid claims including, without limitation, to require Claimants to
provide further verification as to proof of purchase. In addition, the Promoter reserves the right to
reject those claims which are, in their sole opinion, fraudulent or invalid.
16. Claimants should allow up to 28 days for confirmation of claim approval from the date of the Promoter’s
receipt of the Claim Form and copy of the purchase receipt. Claimants should allow 28 days for the
release of the Bank Transfer funds, from the date of the Promoter’s confirmation of claim approval.
17. The Claimant will provide the correct bank account details. In the event that payment is made to an
incorrect bank account due to the Claimants submission of incorrect bank account details, the
Promotor shall have no responsibility and these funds will not be retrieved.
18. All claim forms and copy purchase receipts, once received by the Promoter, will become its property
and will not be returned to Claimants.
19. By submitting a claim, Claimants agree to be bound by these terms and conditions.
20. In the unlikely event that a claimant is unhappy with their NEFF appliance and wishes to return it for
a full refund, such refund is conditional upon the return of the Gift i.e. the cashback.
21. The Promoter reserves the right to withdraw, extend or amend the terms of this Promotion at any
time due to circumstances beyond its control.
22. In the event that you do not have access to the internet or are unable to claim online, please
telephone the freephone helpline on 0800 987 4112. The advisor will be able to complete your
redemption over the telephone, however, you will need to post your purchase receipt to validate the
claim to My NEFF Rewards, BI Worldwide Limited, 1 Vantage Court, Newport Pagnell, Bucks, MK16
9EZ. Claims will only be paid upon receipt of a valid purchase receipt. Please note, receipts will
not be returned so please ensure you keep a copy. A copy of the original purchase receipts must
be provided. For avoidance of doubt, order confirmations and delivery receipts will not be accepted.
23. The Promotion is open to residents of the United Kingdom, Channel Islands and the Isle of Man
only, excluding employees of the Promoter.
24. The Promotion shall be governed by the laws of England and Wales.
25. The Promoter is NEFF Home Appliances, a division of BSH Home Appliances Limited, a company
registered in England and Wales under company registration no. 01844007, whose registered office
is at Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, Buckinghamshire, MK12
5PT, UK.
26. This Promotion is carried out and facilitated by BI Worldwide Limited on behalf of the Promoter. A
copy of their privacy policy can be found at;
https://www.biworldwide.com/globalassets/us-en/home/footer/privacy_notice_biw_us.pdf
27. The Data Controller and Data Processor (as defined in the UK General Data Protection
Regulations) is NEFF, a division of BSH Home Appliances Limited, a company registered in
England and Wales under company registration no. 01844007, whose registered office is at Grand
Union House, Old Wolverton Road, Wolverton, Milton Keynes, Buckinghamshire, MK12 5PT, UK.
TABLE A – Ovens
Brand Category Sub-Category Series SKU Wickes
NEFF Ovens Slide & Hide Single Pyrolytic Oven N 90 B64VT73G0B 42714803
NEFF Ovens Slide & Hide Single Pyrolytic Oven N 90 B64VS71G0B 42718203
NEFF Ovens Slide & Hide Single Pyrolytic Oven N 70 B54CR71G0B 42718704
NEFF Ovens Slide & Hide Single Pyrolytic Oven N 50 B6ACH7HG0B 43369303
NEFF Ovens Slide & Hide Single Pyrolytic Oven N 50 B6ACH7HH0B 42714400
NEFF Ovens Slide & Hide Single Oven N 90 B64FT53G0B 42724908
NEFF Ovens Slide & Hide Single Oven N 50 B3ACE4HN0B 42714607
NEFF Ovens Single Oven N 50 B1ACE4HN0B 42714705
NEFF Ovens Double Oven Pyrolytic N 50 U2ACM7HG0B 43369608
NEFF Ovens Double Oven Pyrolytic N 50 U2ACM7HH0B 42718007
NEFF Ovens Built under Double Oven N 50 J1ACE2HN0B 42718105
TABLE B – Venting Hobs and Glass Draft
Brand Category Sub-Category Series SKU Wickes
NEFF Surface Venting Hob N 90 V68AUX4C0 12024909
NEFF Surface Venting Hob N 70 V57THQ4L0 12024310
NEFF Ventilation Glass Draft Hood N 90 I98WMM1S7B 10862501
NEFF Ventilation Glass Draft Hood N 90 I88WMM1S7B 10697310