Buy now, pay later
11.9% APR Representative
You can repay the loan in full within 12 months without paying any interest, or after 12 months you could spread the cost over 5 years at 11.9% APR Representative.
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Kitchen finance options
*Minimum spend, minimum deposit and eligibility criteria apply. Magnet Limited is authorised and regulated by the Financial Conduct Authority. We are a credit broker, not a lender – credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC. Terms & Conditions Apply.
Can we help?
Our kitchen designers are available now to answer any questions you may have.
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Interest-free credit
0% APR Representative
- Spread the cost over up to 7 years, with absolutely no interest to pay.
- This finance plan is only available on Nordic Nature, Nordic Craft, Wardley, Duxbury and our Create Colour ranges; Dunham, Soho, and Ludlow.
- The furniture value element of the order should be no less than 50% of the total order value and delivery taken within 6 months.
- The minimum order value is £10,000.
- Minimum order value is £10,000 for 3-year interest free (10% deposit) and £20,000 for our 5-year (30% deposit) and 7-year (50% deposit) interest free options.
Pay monthly
Best ever 2.9% APR Representative
Bring your dream kitchen to life with a market-beating Pay Monthly plan that works for you, and spread the cost of your new kitchen over up to 6 years. Available on all of our ranges.
For kitchens up to £5,000, we ask for a minimum deposit of £500. For kitchens costing £5,000 and over, it’s a 10% deposit. And because we understand that circumstances can change, you can make additional monthly payments, an early partial settlement, or any early full settlement if you prefer. Contact Novuna for more information on early or partial settlements.
Buy now, pay later
11.9% APR Representative
- If you'd like to repay the loan in full on or before the date of your first payment, Novuna will not charge interest.
- If you pay part of the loan on or before the date of your first payment, Novuna will not charge interest on the part of the loan you have repaid. When the payment is received, Novuna will reduce the loan balance by the sum of the repayment plus the interest rebate
- If you make a full or partial settlement payment to Novuna after the date of the first repayment, you will not be entitled to a refund of any interest incurred prior to the date the payment is received. You may be entitled to an interest rebate, which will be calculated in accordance with the Consumer Credit (Early Settlement) Regulations 2004.
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For kitchens up to £5,000, we ask for a minimum deposit of £500. For kitchens costing £5,000 and over, it’s a 10% deposit.
Pay upfront
If you’d prefer to pay upfront for your new kitchen, we’ll simply take a nominal deposit to place your order and then you’ll clear the remaining balance prior to your kitchen delivery date.
How it works
When you’re ready to place your order, we’ll take your deposit payment. For kitchens up to £5,000, we ask for a minimum deposit of £500. For kitchens costing £5,000 and over, it’s a 10% deposit.
Then, the remainder of your balance will be due 21 days prior to your kitchen delivery date, or 35 days prior if you've opted for a Magnet Create range. You can choose to either pay by card via your Magnet designer or online via your My Project account.
Can we help?
Our kitchen designers are available now to answer any questions you may have.
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Our design service
Starting with your first, free consultation, your experienced Magnet designer will be by your side to walk you through the design process and give expert advice at every step.Our design service
Starting with your first, free consultation, your experienced Magnet designer will be by your side to walk you through the design process and give expert advice at every step.In-Store Design Consultation
Meet with your designer at your chosen showroom.Duration:
90 minOutcome:
3D kitchen design & quoteVirtual Design Consultation
Meet with your Magnet designer on a video call.Duration:
60 minOutcome:
3D kitchen design & quote
Novuna Finance Eligibility Criteria
On the date of the application, you must:
- Be a minimum age of 18 years old
- Be a UK resident of more than 3 years
- Own a personal bank account from which a Direct Debit can be taken
- Either in Permanent employment, working minimum 16hrs per week, or:
- Self-employed,
- a Retired person,
- On disability allowance,
- A registered carer or
- Unemployed & ‘house person’ (with consent of co-habiting working partner)
For information - The credit check carried out will consider additional information relating to the performance of previous existing commitments and any county court judgments
Please also note, A valid mobile number and e-mail address are mandatory for applying for a finance application. You cannot apply for finance if you do not have a valid email address.
This is subject to application, financial circumstances and borrowing history.
Frequently Asked Questions
Yes, please call our Customer Service team on 0344 375 5500 to discuss this in further detail.
Customers can change their payment date once they have received their welcome documents.
Yes, customers can make additional payments at any time free of charge.
The quickest and easiest way for customers to view their balance is by managing their account online. Customers can create an account or access a pre-existing account at https://my.novunapersonalfinance.co.uk/oss2/customer/
Payments will begin one month after the goods have been despatched.
To apply for finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more.
Unfortunately, we are unable to offer finance to residents of Eire. Homemakers aren’t excluded from applying under their own names; however, the employment details of your spouse / partner will be required in order to process your application.
No. There are no arrangement fees or hidden extras.
Applying for finance couldn’t be easier or more convenient. When you buy from us you have the choice of using finance and our staff will talk you through what is needed to process an application.
The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will then be advised of how to sign the finance agreement and you will also receive an email confirming these details.
Please read the agreement carefully checking that all the details are correct, then electronically sign the agreement or print.
Following receipt of your finance agreement and a few additional checks, your purchase can proceed.
All finance decisions will be made within seconds. Once you are approved, we will contact you (during working hours) to finalise your purchase. If you your application is referred Novuna’s Underwriting Team will review your application and may request some further information from you before making their decision.
Within minutes of your application being approved, you will be presented with the option to e-sign your agreement.
If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You should read the agreement carefully before clicking all the relevant sections agreeing to its terms. A copy of your credit agreement will be emailed to you once the e-signature has been completed.
Once you have agreed to the terms of the finance agreement the retailer will be notified and you need do nothing more.
Note that products will not be allocated to your order until your completed and signed agreement is returned and received by Novuna Personal Finance. Shipment of your goods will follow soon after your agreement has been returned and received.
Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies.
This information allows consistent decisions to be provided, ensuring all applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.
In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for declining your application, it is usually based on one, or a combination of the following:
- Your credit score (please note that every finance company will score you differently)
- Adverse credit reference agency information
- You are considered to be overcommitted
- You are aged under 18
- Your existing account performance with other lenders
Some of the information is public information, for example electoral roll, County Court Judgments and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.
Send a request to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years:
Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80 7WF
Equifax Ltd., Customer Service Centre, PO Box 10036, Leicester, LE3 4FS
TransUnion International UK Limited, Consumer Services, PO Box 491, Leeds, LS3 1WZ
The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.
Yes. We acknowledge that circumstances change and just because a previous application has been refused, it does not mean that a further request will automatically be turned down. We do suggest however, that you leave at least 6 months between applications.
The ‘rate of interest’ is the cost you will pay each year to borrow the money, expressed as a percentage rate. It does not reflect fees or any other charges. The ‘APR’ is a broader measure of the cost of borrowing than the interest rate. The APR reflects the interest rate, and other charges that you pay to get the loan. The FCA description of any APR is “APR stands for the Annual Percentage Rate of charge. You can use it to compare different credit and loan offers. The APR takes into account not just the interest on the loan but also other charges you have to pay, for example, any arrangement fee. All lenders have to tell you what their APR is before you sign an agreement. It will vary from lender to lender
Finance-related complaints
On the rare occasion that we do receive a complaint, we take it very seriously. If you are unhappy with any aspect of the goods you purchased with us you may contact us in any way you prefer. Our contact details are as follows;
Phone: 01325 744 093
Email: ccenquiries@magnet.co.uk
Address:
3 Allington Way
Yarm Road Business Park
Darlington
DL1 4XT
If your complaint relates to your finance agreement
If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna (previously Hitachi Capital). Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks.
What to do if you can't reach an agreement
If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.
They can be contacted in the following ways:
- Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
- Telephone: 0300 123 9 123
- E-mail: complaint.info@financial-ombudsman.org.uk
Further details can be found on the Financial Ombudsman Service
website: www.financial-ombudsman.org.uk
Terms and conditions
Which? Best Buy Kitchens
Our pre-built cabinet has been named a Which? Best Buy for the sixth year in a row.
